FAQs
How long does delivery take?
Every print is made to order. Production usually takes 1–3 business days, then delivery takes (business days):
- United Kingdom: 1–3
- European Union: 1–9 (most countries 1–5)
- United States: 1–5
- Canada: 1–4
- Australia: 2–10
- New Zealand: 3–14
Every order is tracked. Full details are on our Shipping page.
What are the prints made of?
Archival giclée printing on Enhanced Matte Art paper, a heavyweight fine art paper made to last without fading under normal indoor display. Framed prints come in a slim wooden frame in natural, brown, white or black.
Do frames include glass?
Framed prints arrive ready to hang with shatter-resistant acrylic (Perspex) glazing, not glass. Everything is packed specifically for framed artwork.
How much is delivery?
Every framed print is delivered free. Delivery for unframed prints is shown at checkout before you pay, and is free on larger orders.
My order arrived damaged — what now?
Email hello@quiver.art or use the contact form with a photo within 30 days of delivery and we'll reprint and reship free of charge. See our Refund policy.
Can I return a print if I change my mind?
Yes. Contact us within 30 days of delivery, then send the print back unhung and in its original condition. Return postage for change-of-mind returns is paid by you. Full details are in our Refund policy.
Which countries do you deliver to?
Australia, New Zealand, the United Kingdom, the United States, Canada and the European Union. Orders are printed at the lab nearest you where possible. If an order crosses a border, any import duties or taxes are paid by the recipient.