Every print is made to order just for you, but we stand behind everything we ship.

Damaged or faulty: if your order arrives damaged, misprinted or faulty, email us a photo within 30 days of delivery, and we'll reprint and reship free of charge — no returns paperwork, no fuss.

Change of mind: because each piece is printed to order, we can't accept change-of-mind returns on personalised items. For standard prints, contact us within 30 days of delivery, and we'll work something out — unopened, unhung prints in original packaging can usually be returned for a refund minus shipping.

Wrong size ordered? Get in touch before your order enters production (usually within a few hours of ordering), and we'll change it for free.

Nothing here limits your rights under Australian Consumer Law or equivalent consumer protections in your country.

Start any return or claim: Contact us with your order number and photos where relevant.